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FAQ

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Product: 1 or 2PK Wireless Motion Sensor LED Light

1) Why does my light keep flashing on and off when nobody is around?

There can be a number of reasons why this problem occurs.

A) It¡¯s possible that the battery life is too low after some time of usage. Please replace all 3 batteries with new ones.
B) Your product needs resetting (very similar compared to rebooting up your computer). Please follow directions below:

  1. Rotate the motion sensor white ball facing at a 45 degree angle downward.
  1. Use at least 3 pieces of black tape and place it over the photo sensor completely to simulate darkness. The photo sensor looks like a small circle located on the top right hand side of the 8 or 10 LED¡¯s.
  1. Turn the Light ON and then OFF. Please repeat this process 3 times.
  1. Then switch it to AUTO.
  1. Place the Light against the wall on the floor. Make sure the Light is facing upward leaning against the wall. The LED¡¯s should be facing towards you.
  1. Step back at least 25 feet away from the Light. Do not move otherwise the Light will turn on. Wait until the Light starts to dim down and turn off (approximately 20 seconds).
  1. When the Light turns off, wait for approximately 4 seconds and then approach the Light waving your legs and arms. The motion sensor should be able to detect your movement and then the Light should turn on.

You have just completed the resetting process. Now you may return the Light back to where it was installed. Be sure to leave the switch at AUTO and remove the black tapes.

2) Can the product be placed outside?

The product was meant for dry location use only. This means it can only be used indoors or on the external side of the front or back doors where a covered porch or the like exists to protect the Light from getting wet and/or extremely cold or hot air.

3) Would there be a problem installing two lights too close together or in the same room?

Please be cautious when installing two Lights in the same area or vicinity. When both Lights are ON, the photo sensor of the first Light may pick up the light from the second and turn off the first Light unexpectedly. Therefore the two Lights should be installed as far apart as possible and properly angled to prevent the photo sensor of either Light from picking up light from each other.

4) The Light was working perfectly outdoors in my front porch but then it stopped working. Could the street light from outside or my neighbors light cause the problem? 

Any light source from outside could interfere with the operation of the Light. The photo sensor may detect the light source and then shut off the Light unexpectedly. Use the resetting procedure to get the Light to work again. Please try to change the location of installation to avoid seeing the light source.

5) I installed my Christmas lights outside along with my motion sensor light. It was working fine for a couple of days and now it doesn¡¯t want to turn on. Please help. 

The Christmas lights are a light source that could trigger the Light to turn off. You may need to keep the product indoors or you may need to reinstall the product away from the Christmas lights. Keep in mind that the photo sensor of the Light should not see the Christmas Lights in order to work properly.

6) Can the motion sensor light withstand cold weather?

There are two versions of the product designed to work with temperature as low as 320F and 140F respectively. Please call our customer service to find out what version of product you have purchased.
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